File Request no longer available?

[Mike James]

I have a free basic account. Is this why when I click on the File Request, I have a blank page come up? I don’t seem to be able to create new File Requests.
This used to be a regular feature I used. Is it only for paid accounts now? If I upgrade for a
Month will I be able to create one?

[Mike James]

Is anyone else experiencing this?

[Walter]

Hey @Mike James, sorry to hear you're having issues with this.

Can you please clear your browser's cache or try another browser?

If you still get the same results, please send me a screenshot so that I can have a visual too.

Thanks!

[Mike James]

Thank you. That worked