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File name changed when uploading to a Dropbox Request

File name changed when uploading to a Dropbox Request

Roblox1
New member | Level 2

I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a specific way and didn’t think it would add my name to then end of the file name.
Does this happen automatically?

23 Replies 23

Megan
Dropbox Staff

Hi @Learningtech, how are you today? 

 

Would you be able to send us a few screenshots of how you choose to upload the content, and how it got named after? 

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II

@Learningtech wrote:
I get a confirmation email and the name is changed the middle xxx doesn’t show up ...

Are you certain that the middle xxx has actually been removed from the file name that that it's not just truncated in the email? Can you show a screenshot of the email (remove any private information)?

 


How can it delete part of the name that I named? I saw it when it uploaded and it was correct

Once a file has been uploaded through a file request, you can't rename it. You have no access to the file once it has been uploaded.

Learningtech
Explorer | Level 4
Hi- is there a way to send a private message?

Rich
Super User II

@Learningtech wrote:
Hi- is there a way to send a private message?

Through Dropbox to the owner of the file request? No. You'll need to email them yourself.

Learningtech
Explorer | Level 4
No I mean on this platform?

Rich
Super User II

@Learningtech wrote:
No I mean on this platform?

Not that I'm aware of.

Learningtech
Explorer | Level 4
It was named like this:
Jane - Jane Doe - HI.mp3

Confirmation was:
Jane - HI Jane Doe.mp3

So I don’t know if the last bit was added on? But the middle part is missing?

Jay
Dropbox Staff

Hi @Learningtech, could you attach a screenshot showing the naming convention for that folder?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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JD444
Explorer | Level 4

What is a "File Request" that adds extra wording to a filename?

Walter
Dropbox Staff

Hey @JD444, I'm sorry but I don't quite understand your query; could you elaborate a tad? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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