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I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a specific way and didn’t think it would add my name to then end of the file name.
Does this happen automatically?
Hi @Learningtech, how are you today?
Would you be able to send us a few screenshots of how you choose to upload the content, and how it got named after?
Thanks!
Megan
Community Moderator @ Dropbox
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@Learningtech wrote:
I get a confirmation email and the name is changed the middle xxx doesn’t show up ...
Are you certain that the middle xxx has actually been removed from the file name that that it's not just truncated in the email? Can you show a screenshot of the email (remove any private information)?
How can it delete part of the name that I named? I saw it when it uploaded and it was correct
Once a file has been uploaded through a file request, you can't rename it. You have no access to the file once it has been uploaded.
@Learningtech wrote:
Hi- is there a way to send a private message?
Through Dropbox to the owner of the file request? No. You'll need to email them yourself.
@Learningtech wrote:
No I mean on this platform?
Not that I'm aware of.
Hi @Learningtech, could you attach a screenshot showing the naming convention for that folder?
Jay
Community Moderator @ Dropbox
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What is a "File Request" that adds extra wording to a filename?
Hey @JD444, I'm sorry but I don't quite understand your query; could you elaborate a tad?
Walter
Community Moderator @ Dropbox
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