Getting an error saving an Autocad file, tmp files created?

[Joe E.4]

I use Autocad to work on files I have stored and shared here in Dropbox. My Autocad is set to save every ten minutes. I also manually save very often because I've learned a valuable lesson once when we lost power and my battery backup (UPS) didn't work. Hours of lost work is not fun so I constantly save to avoid losing work. With that being said, I frequently get an error "Unable to save to drawing C:\Users\xxx\Dropbox\thedrawing.dwg. Drawing saved to C:\Users\xxxx\Dropbox\sav###.tmp. This is filling up my Dropbox Folder that I'm working out of with all these *.tmp files. Is anyone else experiencing this problem and what can I do to remedy it? I shouldn't have to monitor my account for these *.tmp files.

[David G.155]

Same problem here as everyone else.  "One or more objects in this drawing cannot be saved..."  It doesn't happen every time that I click save.  The only thing that is consistent is that when I pause syncing AutoCAD saves just fine.  I don't want to do that every time I save or save as.  This problem has started within the last week or so.  Until now Dropbox has served as a backup for several years without any issues at all.

[Ashley S.20]

Same issue as all others, same exact error message.  We're a design firm with 3 people constantly using drop box and saving our CAD files - 2 people use AutocadLT 2015 and have this error message often; 1 uses LT 2012 and has yet to get the error message. This started appearing a few weeks ago and is very frustrating and hurting our productivity.  Dropbox, please advise asap.

[Jeffrey L. Bruc]

Hello all,

I and several folks in my office have found a "solution".  I would advise all those who use AutoCAD to check your "save as" Settings under "Options". I and several others in my office had their set to 2007 (or 2010 in some cases) and were having this issue.  Its funny because it was only when we upgraded to 2015 or 2016 did we have this issue because my save as setting was always 2007. So there is a bug in the new autocad software. We have all switched our save as to 2013 and noone has yet to have the issue to appear again. So saving it to a newer version seems to be the key.

It seems as though this is an AutoCAD issue.  A dumb one too.  I also think it's quite poor of Dropbox as a business to not even acknowledge us on this forum and at least try to offer better suggestions for a remedy.  It would be nice to see if others try this and it works - please post back if so.

[marco t.14]

I have the same problem from a few days, can't save in Autocad if sync si working.. i must exit drop box and then launch... never did it before 😞

please someone help us

[Rich]

Cross-linking the two related threads regarding this issue. Note that multiple applications are affected by this.

https://www.dropboxforum.com/hc/en-us/community/posts/201612939-Temporarily-pause 

[Jerub D.]

Having the same issue here. However I am currently running AutoCAD 2012. The funny thing is I can save drawings to AutoCAD 2010 with no problems so far. Others who are running more recent versions of AutoCAD are unable to even save to 2010. The problem seems to show up when we save drawings more than a few versions back from the version we are running and not necessarily a specific version. For example; I am running 2012 and can save back to 2010, while others are running 2015 or 2016 and can only save back to 2013.

Unfortunately in my case our company by default saves our drawings to AutoCAD 2004. I know that is old and obsolete, but some people still use my drawings that that are running 2004 so I am forced to save all my drawings to a version that old. Also like everyone else, this was never a problem until the last few months when working in dropbox.

Like everyone else, my problem goes away if I pause syncing.

I like using dropbox but am looking for an alternative because of this unresolved issue.

[Jerub D.]

I received an e-mail from Dropbox today and they were able to give me a temporary fix. They made changes to my account, then I was able to “quit” uninstall dropbox, and reinstall version 3.6.9 from the link they provided. They said dropbox “should resume updating to the latest version within a month”. They say they have identified a bug in the current version and hope to have it resolved in the next update.

The fix is currently working smoothly and I am able to save files without any issues for the time being.

If you are still experiencing this issue and they have not contacted you already I would recommend contacting customer support and try this fix.

[Jerub D.]

It appears that dropbox has now fixed this issue the their version 3.9.40. I don’t know if this version is part of an auto update yet or not but you can find it by following the link below.

https://www.dropboxforum.com/hc/en-us/community/posts/204766049-Experimental-Build-3-9-40

After uninstalling my previous version of dropbox and installing version 3.9.40 I have not had any more issues even saving back to AutoCAD 2004.

There is also a version "Experimental Build 3.9.41" available that others have had success with as well.

[Rich]

The problem is fixed for AutoCAD, but it remains for other applications (Adobe products like Photoshop and Illustrator, and Office).

[David G.155]

Has the problem been fixed?!?!  I think this is the first day I've had where I have not experienced any issues saving without having to pause the sync.  Anybody else have the same luck today?