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Hi all, having to much data traffic a already distributed public link was deactivated. Is it possible to reactivate the link directly after being deactivated or do I have to wait a certain time? If it is possible how do I do this? Thanks for your comments.
CU Stephan
Hi @sgw1, thanks for bringing this to our attention.
Currently, it isn't possible to reactivate shared links immediately after their deactivation.
For the first ban, it would take a full 24 hours before the links work again. For each subsequent ban, then the expiry of the ban would grow exponentially.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @sgw1, thanks for bringing this to our attention.
Currently, it isn't possible to reactivate shared links immediately after their deactivation.
For the first ban, it would take a full 24 hours before the links work again. For each subsequent ban, then the expiry of the ban would grow exponentially.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Jay, thanks for your reply. Is there a chance to check the acutal status of the daily traffic? My idea is to know before being banned that the traffic is high and reaching the limit is not for away.
At this time, there isn't a way to track the amount of traffic on your account, or which shared links could be causing the ban.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Ok, thanks anyway.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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