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Re: Iphone live photos backup

How to upload Iphone live photos?

mtkrimi
New member | Level 2
Go to solution

I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored?
I believe its a important future

13 Replies 13

oldmax
Helpful | Level 6
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I haven’t found a solution for this and Dropbox hasn’t addressed it. I have to have Live Photos so I’ll be cancelling and moving on.

Starseed
Helpful | Level 6
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It’s completely ridiculous the top backup service will not back up apple Live Photos from its all like every other photo backup. Even free Amazon backs up Live Photos. I really don’t understand what these guys are thinking, I’m a very disgruntled customer!

Starseed
Helpful | Level 6
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It’s 2023, every single cloud platform BUT Dropbox seems to support IOS Live Photos, but Dropbox is ran by old people who can’t seem to see the future and are stuck in the dark ages. Please modernize your system, grandpa. You are severely outdated. It’s completely ridiculous the top backup service will not back up apple Live Photos from the app like every other photo backup. Even free Amazon backs up Live Photos. I really don’t understand what these guys are thinking, I’m a very disgruntled customer!

Walter
Dropbox Staff
Go to solution

Hi @Starseed, thanks for sharing your thoughts on this.

 

Your feedback has been noted in our system - please let us know if you have anything else to add. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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