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I received a link from a 3rd party to access a folder of theirs. When I open the link, it tells me that I am out of space, and I should consider upgrading my plan.
Why am I not able to even view these files?
Hi @YoDad
You cannot view them as the sender has not sent you the folder with that as an option. They have sent you a folder with read/write access which requires you to have enough space. To get read only access go back to them and ask for a Read Only shared link 🙂
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Hi @YoDad
You cannot view them as the sender has not sent you the folder with that as an option. They have sent you a folder with read/write access which requires you to have enough space. To get read only access go back to them and ask for a Read Only shared link 🙂
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Thank you @Mark
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!