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Re: I cant restore my shared paste

I cant restore my shared paste

arthurtx
Explorer | Level 3
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Hi guys, i have a shared paste with more 5 people, and today someone apparently deleted it, but i cant restore the past, when i try pop us this : "Undo this operation is not allowed." I really cant restore this?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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The message can mean three things, either the owner of the folder, or an editor, or you yourself removed you from the shared folder. 

 

For security and privacy purposes, it doesn't state who removed you from the folder, even if it was yourself.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

arthurtx
Explorer | Level 3
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In event page shows something like : "you have removed your access to the (...) shared folder"

but i dont 

Hannah
Dropbox Staff
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Sorry to see you're having trouble, @arthurtx.

 

When you say "shared paste", are you referring to a shared folder that you usually access via a link?

 

Are you the owner/creator of this shared folder?

 

If not, could it be that the owner of the folder removed your access from the folder?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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arthurtx
Explorer | Level 3
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Hi Hannah, yes a shared folder that I can access through the desktop dropbox app
No, is another person, but he doesnt know what happen, and I don't think he took away my access, or is this the only answer to my problem?

Jay
Dropbox Staff
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Hi @arthurtx, if your access has been removed from the shared folder, this means that someone in the folder deleted your access. 

 

You'd need to contact the creator of the folder to re-invite you back so you can add it to your account again.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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arthurtx
Explorer | Level 3
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Ok, but i need to know if this (print in attachment) rly means that the creator of the folder has removed my access

arthurtx_0-1686315388851.png

Jay
Dropbox Staff
Go to solution

The message can mean three things, either the owner of the folder, or an editor, or you yourself removed you from the shared folder. 

 

For security and privacy purposes, it doesn't state who removed you from the folder, even if it was yourself.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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arthurtx
Explorer | Level 3
Go to solution

Ok, thx for the fast reply 🙌

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