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I have to grant access to a file that already has 'anyone with link can access'

I have to grant access to a file that already has 'anyone with link can access'

cjcm
New member | Level 2

I have created a file with the 'who has access - anyone with the link' property.  I have been getting emails that say certain users want to access the file and that I need to grant access. (see screen capture)

 

Do you have any insight as to why this is happening? I want them to have access immediately without me having to check email/click a button.

 

Thanks for your help!

Screen Shot 2023-10-20 at 10.04.34 AM.jpg

3 Replies 3

Jay
Dropbox Staff

Hi @cjcm, thanks for bringing this to our attention.

 

Are you certain that the link was shared with view only access according to this page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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cjcm
New member | Level 2

These are the properties for the file.

Screen Shot 2023-10-20 at 11.36.47 AM.png

Jay
Dropbox Staff

What happens when you attempt to preview the link in an incognitio/private browsing window?

 

Are you able to immediately access the file, or do you need access to view it?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Jay Dropbox Staff
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    cjcm New member | Level 2
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