I'm unable to upload files through a web browser as I'm getting an error. Can you help?

[MariaG71]

Hello, I have been trying to upload files to the dropbox since this morning, but the procedure is not successful; the system talks about "connection problems", but obviously the connection is there (otherwise I couldn't even access dropobx!). It's not even a space issue, because my dropbox is almost empty. What can I do? Thank you.

[Jay]

Hi @MariaG71, thanks for posting on the Community!

Could you try switching browsers to see if this helps?

Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Let me know how it goes!

[MariaG71 · Accepted solution]

Hi Jay, thank you for the suggestions.I had previously used both Firefox and Internet Explorer, but the problem was still present. Yesterday, without any modification, everything started working again. It was, probably, a temporary outage. Thank you very much for helping. ☺️

[Jay]

No worries, glad to hear it's working normally now, @MariaG71.

Enjoy your week!