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I need to cancel the syncing process. Can you help?

I need to cancel the syncing process. Can you help?

Leonie J.1
New member | Level 1
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Want to STOP the SYNC - not just pause then resume. Regrettably I began to sync my iPhotos to Dropbox and I can't stop the process - it PAUSES it but does not eliminate the process. I have far too many photos and it takes up too much bandwidth. I bought 1TB - and don't want to put my iPhoto library into Dropbox. I am using a MAC. Any ideas?

1 Accepted Solution

Accepted Solutions

Leonie J.1
New member | Level 1
Go to solution

Have solved the problem. Uninstall Dropbox from ALL devices/computers that you are currently using. Reinstall a new copy - seemed to have cleared it. Hope it works for you. Was very frustrating. Shame Dropbox FAQ doesn't have this on their site.

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5 Replies 5

Shirley T.1
New member | Level 1
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Crikey! ME tooooo - please help someone!!! It tells me it's going to take 14 days remaining!!!!!

Leonie J.1
New member | Level 1
Go to solution

Have solved the problem. Uninstall Dropbox from ALL devices/computers that you are currently using. Reinstall a new copy - seemed to have cleared it. Hope it works for you. Was very frustrating. Shame Dropbox FAQ doesn't have this on their site.

Tonia S.
New member | Level 1
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If I uninstall does that mean I lose everything in the dropbox? I only want to stop synching on one folder.

Bill H.18
New member | Level 1
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Same issue. I have changed my mind about loading all my movies to dropbox but on ly after noticing that it will take 22 days! How do I cancel this decision and stay STOP. If I uninstall will this mean I lose all my other material on dropbox?

Leonie J.1
New member | Level 1
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Hi as I stated I uninstalled DROPBOX and reinstalled. I lost no files. I am still amazed that this is a COMMON issue that we have raised and yet DROPBOX still provide no answer in their faq.

 

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    Leonie J.1 New member | Level 1
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    Bill H.18 New member | Level 1
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    Tonia S. New member | Level 1
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    Shirley T.1 New member | Level 1
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