Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hi, I just downloaded the Dropbox app in order to ser a backup for my work documents. The problem is that I think the whole work dropbox downloaded into my computer, and I don't know how. I just know that I have zero memory left and photoshop and illustrator are not opening. So I can't work. How can guarantee that my computer is only backing-up my files and not making a copy of everything on my computer. (And how do I know if the documents showing on the dropbox app folder on finder are on my computer? Can I delete them or will I be deleting my company+s dropbox documents?)
Thanks,
Sara
Hey there @saravitorina, welcome to our Community and happy Friday!
It sounds like you downloaded the Dropbox desktop app and logged into your work account From there, the app synced your files locally to your machine, thus causing your computer to be out of hard drive space.
Can you clarify what you'd like to accomplish here and if you also have a personal Dropbox account or if you were referring to your own Dropbox folder as a team member?
Let us know more and we'll take it from there, Sara.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi,
I am using my work computer and I logged in to dropbox using my work team member account. I downloaded the desktop app and my only goal was to create a backup of one folder, so that I can also access it online on Dropbox, in case something happens to the computer.
In that case, you can use the website to upload that specific folder to your account and not use the desktop app at all @saravitorina
Or maybe you'd like to use the Dropbox Backup feature?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!