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There is a currently an issue with the web site and work is underway to fix it. You can find the incident information here.
I keep getting error message and support page not loading and impossible to reach a human.
@LisaAcri wrote:
I keep getting error message and support page not loading and impossible to reach a human.
What error message? What are you trying to do?
The Support page is loading fine for me (tested from two different locations/providers) and there are no known issues at the moment.
I am having the same issue-Dropbox opens, I see my dashboard, but can't do anything. Nothing responds, and a big blue bar flashes across the top when I click on anything. Same thing on the Dropbox support page. Not here, oddly.
I have cleared my cache and restarted my browser. Dropbox app is not on my computer-this is for business and only via my browser. No error message.
Having the same issue.
I am also having the same issue. The Dropbox website loads but I am not able to click on any link, I can only navigate the website using my tab and enter keys. Cleared my cache and tried on both Chrome and Safari with same results. All other websites I try are working OK.
Same for me - tried multiple browsers, no difference. IOS App is working.
Dropbox home page is still not working today, 2/13/2024.
Yes, everything is frozen up on our end.
Having same issue, website freezes two seconds after loading, won't do anything.
Hi there!
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