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Not happy w smart sync

Not happy w smart sync

Sam777
New member | Level 2

I’m out of storage space. I’m a producer composer and this syncing has been one problem after another. I tried to free space erasing any duplicates and junk and clutter. It helped for an hour and it was back to no space. Then I decided to move the location of DB to an external drive. I made sure there was no problems from offers trying this and YouTube had not a single person had a problem. Well, I sent to 1 external drive and all of a sudden an hour later my drive disappears and does not even read. I tried first aid in disk utility. I not only lost info content on that drive it is not able to reformat, it’s toast. I thought, that can’t happen to a second drive. Well it did good thing I backed up the drive to Dropbox. But now I can’t sync the files so I can retrieve them and put them somewhere safe. I can t do anything quite frankly cause no drive space. Excuse the expression, this “sucks”

Some help please, as I’m about to get rid of my new Mac m1. Only problems

1 Reply 1

Re: Not happy w smart sync

Jay
Dropboxer

Hi @Sam777, thanks for bringing this to our attention.

 

When you moved the Dropbox folder, was the external drive constantly connected to the machine in order for the move to take place?

 

Is the external drive no longer functioning?

 

This will help me to assist further.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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