Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to right-click on a file or folder and the options would be on the list, but I no longer see them. I haven't changed any settings so I'm guessing that some kind of update to dropbox or windows broke it. Any light-shedding is appreciated!
That seems to have done the trick! Thank you so much.
Not a problem at all, @davelgil. If you need any further assistance in the future, please let me know.
Enjoy your week ahead!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I've just upgraded my plan to Dropbox for Business and on my Windows 10 laptops the Explorer options to selectively sync specific files has disappeared. This isn't a problem on my Windows 11 laptop. I've tried to apply the previously posted solution to amend the registry to make the options to "Make Available Offline" and "Online Only" reappear, but to no avail.
Previous article is here: https://www.dropboxforum.com/t5/Create-upload-and-share/I-can-t-see-any-sync-icons-next-to-my-files-...
Once I download a file, I cannot change that, unless I choose to not sync the entire folder.
Is there another workaround for this?
Sorry to hear about this, @epic3ntre.
I moved your post to a thread that has some info relevant to your issue.
Can you check the troubleshooting provided here, to see if anything helps?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!