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Photo upload order (newer to older) in camera uploads.

Photo upload order (newer to older) in camera uploads.

alimaybar
Explorer | Level 3

The automatic upload function is set up in a way that the NEWESR (most recent) photos are always uploaded first.
I take a lot of photos and there is always a gap.
It would make more sense for the uploads to pick up from where you left them?!
Meaning, from OLDEST photos, to the newest.

Is it possible to change the order?
If not, what was the logic behind this decision?

7 Replies 7

Megan
Dropbox Staff

Hi @alimaybar, welcome to our Community! 

 

It should work like you mentioned: oldest to newest. 

 

Which OS do you use at the moment, and what is the Dropbox version that you have installed on your device? Also, do you use the desktop app, or mobile app to upload content to your account?

 

How do you sort files within the app? Any screenshots you might have are always welcome.

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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alimaybar
Explorer | Level 3
Dropbox 312.2.2
iOS 16.2
I mainly use my iphone to upload. I dont upload photos from my laptop.
Right now i seem to have 16k photos to be backed up? Photo 1.
If I access from my browser i can see the photos i took this afternoon are already uploaded. Photo 2.


What else do you need?

alimaybar
Explorer | Level 3
I meant to upload screenshots, but dont see the option to upload?

Hannah
Dropbox Staff

Hey @alimaybar, sorry to jump in here.

 

It seems that the behavior you're seeing is actually expected.

 

I will, however, pass your comments along to our team, so thank you for your feedback.

 

If you need anything else, don't hesitate to let us know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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alimaybar
Explorer | Level 3
Hello,
So can you please confirm:
When I connect ny iphone to the dropbox app to back up photos.
The app will always start backing up photos starting by the newest/most recent photos.

If this is the case, could you look into changing how that works or at least for users to have the option to select.
I find it very frustrating to never know what photos are backed up and which arent due to this function (the only reason i have dropbox plus is for this function and it feels very unreliable)

Thanks for confirming.

alimaybar
Explorer | Level 3
Hello,
Can you let me know? Thanks.

Hannah
Dropbox Staff

Hey @alimaybar, indeed, this behavior is expected and when you upload photos and videos using camera uploads, they will start getting added from the newest to the oldest.

 

We appreciate your feedback here and it will of course be passed along to our team.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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