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Photos do not sync automatically from my iPhone to Dropbox

Photos do not sync automatically from my iPhone to Dropbox

NRW1
New member | Level 2

Hi All, I recently changed my phone and now the photos do not sync automatically from my iphone to dropbox, I have the dropbox app on my phone and on my PC, can anyone help please. Regards Nick

4 Replies 4

Mark
Super User II

Hi @NRW1 

Why? What happens? Whats it saying/doing etc.?


 


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Hannah
Dropbox Staff

Hey @NRW1, is this happening on your new phone?

 

Have you made sure that camera uploads is enabled?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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NRW1
New member | Level 2

Hi Hannah

Yes recently had a new iphone, was working fine on my old phone, i do have camera uploads on, on my iphone. Regards Nick

Walter
Dropbox Staff

Hey @NRW1, I'm sorry to jump in here, and sorry to hear you're having issues with this. 

 

Have you gone through the information outlined in this Help Center article

 

If you did and this persists, can you try turning camera uploads off and then back on through the app's settings?

 

Let us know of any updates!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    NRW1 New member | Level 2
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    Hannah Dropbox Staff
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    Mark Super User II
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