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Re: Photos not visible in Dropbox Paper

Photos not visible in Dropbox Paper

rchk
Explorer | Level 3

Photos not visible in dropbox paper on I other devices (Iphone and Ipad) even if I am the owner nor to the people I have shared the link with

6 Replies 6

Re: Photos not visible in Dropbox Paper

Hannah
Dropboxer
Hey @rchk, thanks for letting us know about this.

Would you mind sharing a screenshot of how the doc appears for you?

Do the photos in the doc appear correctly, when you access it from the website?

Let me know and we'll take it from there.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Photos not visible in Dropbox Paper

rchk
Explorer | Level 3
Hi @hannah

Thanks.

It show fine if I log into dropbox from a website.



But it doesn’t show on the app.

Re: Photos not visible in Dropbox Paper

rchk
Explorer | Level 3
Happy to share screenshots on how it shown on the app. But how I share? There is no option I can see here.

Re: Photos not visible in Dropbox Paper

Megan
Dropboxer
Hey @rchk, how are you today? 

When trying to reply back to us, you should be able to see a little camera icon. If you click on it, it'll allow you to attach your file here. 

Cheers!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Photos not visible in Dropbox Paper

rchk
Explorer | Level 3

Thanks @Megan. The phone doesn't show the camera option. 

 

 

 

IMG_7841.jpgIMG_7843.jpgIMG_7842.jpgIMG_7840.jpg

 

    

Re: Photos not visible in Dropbox Paper

Megan
Dropboxer
Great job on the screenshots, @rchk!

Do you notice the same behavior if you restart the app?

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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