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Replay: Videos over 1 hour in length develop lag and buffering that makes them unwatchable

Replay: Videos over 1 hour in length develop lag and buffering that makes them unwatchable

MikeHenderson
Explorer | Level 4

A client is trying to review long video podcasts and is tellin me that when the videos are over 1 hour in length, they develop lag and endless buffering in that portion over 1 hour.

 

-M

3 Replies 3

Walter
Dropbox Staff

Hey @MikeHenderson, sorry to hear about this.

 

Can you have your client clear their browser's cache and/or try another browser or an incognito window and let us know if they notice the same behavior?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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MikeHenderson
Explorer | Level 4

He's saying that worked. We'll see how the next one goes. Thanks.

 

-M

Hannah
Dropbox Staff

Thanks for keeping us updated on this, @MikeHenderson.

 

If there are any issues, please let us know.

 

Have a great weekend!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    MikeHenderson Explorer | Level 4
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    Walter Dropbox Staff
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