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Re: Ridiculously slow upload speeds

Ridiculously slow upload speeds

merk
Helpful | Level 6
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I've tried uploading through the website and using the windows app.  In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this.

I've already set the app to use unlimited bandwith and it hasn't helped. Dropbox is pretty easy to use, but if this is the fastest I can upload, dropbox is going to get dropped.

86 Replies 86

merk
Helpful | Level 6
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@Alanl33 wrote:

We've had the same problem, use Filezilla Pro (Supports DB login) and open up multiple channels for export directly into your Dropbox storage. It's blazing fast! We're superusers with over 30TB of DB storage for video production. 


DB should pay for filezille pro for you

Soonjas
Helpful | Level 6
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I am also experiencing the same issue here. Super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is, upload via chrome browser works and utilizes my bandwidth to the max which is great. I have tried reinstalling the app, playing around with settings, rebooting router and modem, speed tests, tried that fix by merk. All to no avail and have wasted too much time on this. It is not my internet, as upload speeds are great to Google Drive and other speedtests, even the dropbox browser upload is fast.

 

Conclusion is the desktop app upload is slow. Definitely something wrong with the desktop app. So tempted to try the Filezilla Pro option, have to pay though =( 

Please fix this Dropbox!

Institor
Helpful | Level 5
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Same problem here. Windows7 + desktop app.

Got about 1 mbps, tried reinstalling, relogin. etc. to no avail.

Nancy023
Helpful | Level 6
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Thank you 

Soonjas
Helpful | Level 6
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Any luck solving this @Institor  ? 

Institor
Helpful | Level 5
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No, i am switching to Syncthing + private server. I am done with dropbox, it's too much bull...t for too little service (not to mention the monstrosity they call "desktop app" and laughable prices). A bit of a learning curve with bittorrent-like apps, but totally worth it.

cinroa
New member | Level 2
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I am getting very slow speed to I run a Business and this is crazy. It's taking hours to upload images. I need some help or I too will be dropping dropbox. 

 

aditya2254
New member | Level 2

Thank you soo much😍

lady8jane
New member | Level 2
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It is currently almost impossible to upload a file to my Dropbox account. It gives me a 17 hours timeframe to upload a 76mb file and the upload still sits at 0mb/76mb after 5 minutes. I only use a few GB of my 2 TB (Dropbox Plus) storage so it can't be an issue with my account.

 

I do not use the app, I upload on desktop computer natively through a browser. So far I have tried Chrome, Mozilla, and Edge, and have also restarted my computer several times. Nothing helps. This started first yesterday and hasn't gotten better today.

 

I have also tested if this is an issue with my connection and it clearly isn't. I was able to upload the very same file to Google Drive within minutes.

 

In addition to this everything on my Dropbox account is super slow atm. Opening it up, clicking on various subfolders, even opening my settings.

Hannah
Dropbox Staff
Go to solution

Hey @lady8jane, thanks for bringing this to our attention.

 

It's strange that you see this in multiple browsers, but can you also try using a private browsing/incognito window, without any extensions enabled, to see if it helps?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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