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Screenshots are no longer being saved to Dropbox on my Windows computer

Screenshots are no longer being saved to Dropbox on my Windows computer

Riderlady
Explorer | Level 3

Since the update in Windows (11) that you can choose between different kind of screenshottypes, Dropbox doesnt save them anymore. 

The option "save automatically" is still on. I dont have a 'S-mode' in my Windows. 

Any more ideas what I can try? 

I can make the screenshot and save it in a WOrd-document or e-mail. But not in Dropbox. 

3 Replies 3

Hannah
Dropbox Staff

Hey @Riderlady, thanks for letting us know.

 

Can you please follow the steps here and let me know if everything seems to be in order with your settings?

 

Cheers!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Riderlady
Explorer | Level 3
I already done that. See my post.

Hannah
Dropbox Staff

Can you please send us a screenshot of the Backups tab from your Dropbox preferences, @Riderlady, so we can investigate a little further?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Hannah Dropbox Staff
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    Riderlady Explorer | Level 3
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