Shared Editor getting no space message on upaod

[musictec33]

I am trying to get a shared editor to upload some video files and he has

gotten a"not enough space to upload" message.  I checked and am only using

11.6% of 2TB at the moment.

Any suggestions?

Thanks ahead of time.

[Rich · Accepted solution]

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@musictec33 wrote:

I am trying to get a shared editor to upload some video files and he has gotten a"not enough space to upload" message.  I checked and am only using 11.6% of 2TB at the moment.

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He doesn't get to use your upgrade space. Even with a shared folder, he's limited to the amount of space within his own account. He'll either need to upgrade for more space, or you can send him a file request instead.

• https://help.dropbox.com/storage-space/shared-folder-count-against-storage

[musictec33]

ank you.  That did solve the problem.