cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in learning how media industry leaders use Dropbox Replay? Register for our webinar here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shared File

Shared File

michaelf1
New member | Level 2

I was included in a shared file and was able to see recent content but now I can only see old content even though the owner uploads new stuff every day. What can I do to resolve this problem? 

3 Replies 3

Mark
Super User II

How are you accessing the share @michaelf1 ?

 

Is it via a Shared Folder? If so is it updating on your account at www.dropbox.com/home ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

michaelf1
New member | Level 2

Yes, via a shared folder and no the folder is not updating with new content 

Walter
Dropbox Staff

Hey @michaelf1, sorry to jump in here, but could you check with your collaborator if they're able to see their edits/changes on their file on the website from their end? 

 

It sounds like they might be working on a local file of theirs and not the one you're looking at, that's why I'm asking. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    michaelf1 New member | Level 2
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?