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I was trying to share a video with someone outside of Dropbox. The text of the link I pasted in the email (Gmail) was fine but strangely when you check the address it points to, you can see that a dot is missing between "dropbox" and "com". The other person (of course) gets an error on her end. When she sent a screenshot, that's how I discovered the link was not well formed.
Hi @Phileas777, thanks for bringing this to our attention.
We're not experiencing any issues with shared links currently.
Could you clarify exactly how you copied the shared link, step-by-step, and from which device or browser you were using?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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There certainly is a possibility of that, though it could be an anti-malware software that could be stripping the dot from the link.
How are they accessing their email, from a site or when it syncs to their local inbox? If it appears normal on the site, but not the downloaded email, then it would be easier to narrow down the issue.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
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