Create, upload, and share
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When I try share any folder I get this error pop up as soon as click on share or invite to folder.
I have tried on the dropbox mobile app, on may Macbook and on desktop Mac. Tried in both Chrome and Safari.....
No matter what I cannot share any folder this morning. This was working last night with no issues.
Hi everyone, thank you for reporting this issue.
Our engineering team is currently looking into this matter to resolve it as soon as possible.
We appreciate your patience on this matter.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I am having the same issue with my DropBox app and it’s been going on for a month or more. Is there any resolution in sight?
Sorry to hear this, @C A Photo. Can we log a ticket for you instead, and look into this internally?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Not at all, @C A Photo! Please reply to my email, and we'll take it from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hello @Dropbox Staff -
Has there been a resolution to this issue. I just signed up for the Dropbox Plus yesterday and I am getting the same error. I am trying different devices and browsers with the same issue.
Thanks
Hi @Rodger P, hope you’re doing well.
Just to clarify, is this happening on all of your devices/browsers, in general? Or is there a platform that seems to be working properly?
Can you please send me a screenshot of the error you’re getting? I’d like to have a visual, and investigate further.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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