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Re: Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224

Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224

JM2024
Helpful | Level 6

Hi, I have a silly problem.

If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days.

After a really long time it is going grey again.

What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.

And, also the changes can be seen on other devices. (so the file was synced)

 

I already checked, that I am not syncing any hard/soft-links and  that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook.
CPU < 5%

  • Memory 90 % free
  • No other applications running
  • Internet is perfect

Nothing helps.

I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.

Does someone have an idea, what is going wrong here?
Makes it sense to try a Beta version?

Greetings
Juergen

System:
Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy

 

Machine:
Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: ROG STRIX Z790-E GAMING WIFI v: Rev 1.xx serial: <superuser required>
UEFI: American Megatrends v: 0703 date: 11/01/2022


CPU:
Info: 16-core (8-mt/8-st) model: 13th Gen Intel Core i7-13700K bits: 64 type: MST AMCP
smt: enabled arch: N/A rev: 1 cache: L1: 1.4 MiB L2: 24 MiB L3: 30 MiB

 

 

 

 

13 Replies 13

JM2024
Helpful | Level 6

Right. Maybe someone can give me a hint how to go on.
I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.

 

Walter
Dropbox Staff

Hey @JM2024 - sorry to jump in, but could you check if the issue persists on the latest stable version?

 

You can find the installer here


Walter
Community Moderator @ Dropbox
dropbox.com/support


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JM2024
Helpful | Level 6

Hi, it looks like that you published yesterday a new Beta-version, which was already updated-automatically on my pc.
Dropbox v194.3.6258 is working perfect right now.  No unlimited syncing anymore.
So I will take this version for the next days and will give you next week a short update.

 

JM2024
Helpful | Level 6

Version Dropbox v194.3.6258 is working more better.

For me the problem is solved.

Thankyou

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