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Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224

Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224

Helpful | Level 6

Hi, I have a silly problem.

If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days.

After a really long time it is going grey again.

What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green.

And, also the changes can be seen on other devices. (so the file was synced)


I already checked, that I am not syncing any hard/soft-links and  that I do not have any strange characters in the filenames. I rebooted several time and already unlinked/linked the whole Notebook.
CPU < 5%

  • Memory 90 % free
  • No other applications running
  • Internet is perfect

Nothing helps.

I also started a script to check the status of all files (dropbox filestatus xxx) recursively and also there I could not see any not-synced files.

Does someone have an idea, what is going wrong here?
Makes it sense to try a Beta version?


Kernel: 6.5.0-21-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33
wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy


Type: Desktop System: ASUS product: N/A v: N/A serial: <superuser required>
Mobo: ASUSTeK model: ROG STRIX Z790-E GAMING WIFI v: Rev 1.xx serial: <superuser required>
UEFI: American Megatrends v: 0703 date: 11/01/2022

Info: 16-core (8-mt/8-st) model: 13th Gen Intel Core i7-13700K bits: 64 type: MST AMCP
smt: enabled arch: N/A rev: 1 cache: L1: 1.4 MiB L2: 24 MiB L3: 30 MiB





13 Replies 13

Helpful | Level 6

Right. Maybe someone can give me a hint how to go on.
I can wait for a bug-fix or new beta-version or take a released version or can do with the Dropbox-support some tests together....Please let me know.


Dropbox Staff

Hey @JM2024 - sorry to jump in, but could you check if the issue persists on the latest stable version?


You can find the installer here

Community Moderator @ Dropbox

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Helpful | Level 6

Hi, it looks like that you published yesterday a new Beta-version, which was already updated-automatically on my pc.
Dropbox v194.3.6258 is working perfect right now.  No unlimited syncing anymore.
So I will take this version for the next days and will give you next week a short update.


Helpful | Level 6

Version Dropbox v194.3.6258 is working more better.

For me the problem is solved.


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    JM2024 Helpful | Level 6
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    Walter Dropbox Staff
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    Susanna W. New member | Level 2
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