Sync iMac with new install on mackbook Air

[prisch]

I have had Dropbox for many years on my iMac.  I recently installed the app on my macbook air.  I need to sync the new install witg=h the iMac,

[Walter]

Hey @prisch, thanks for posting on our Community and happy Friday!

You'll just need to download and install the desktop app on your new computer and from there make sure to log into the same Dropbox account as the old device. Let the desktop app sync your files until it's 'up to date' in your menu bar and you should be good to go. 

I hope this helps! 

[prisch]

Thanks Walter.  I now have it synced on dropbox.com, but not on the desktop.  There is only has 2 files. When I look through finder, still only the 2 files, but on dropbox.com I have all of the files.  What am I missing? It seems as if the app and website must be using 2 separate passwords.  I don't know how to use the desktop app to change its password.

Sorry to be so dense, but I surely appreciate your great help.

[Jay · Accepted solution]

Hi @prisch, could you check your desktop preferences to ensure that the same email is written there, as the one you use to login on the Dropbox site?

[prisch]

Thanks Jay.  That did the trick.  All synced up everywhere.

So appreciate the help.

[Jay]

No problem, glad to have helped out. 

Enjoy your weekend!