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Text files creation

Text files creation

Userface
Explorer | Level 4

I’ve been creating text files (*.txt) on Dropbox for months. Today, 3/28/2023, it is limiting my Create a File options to creating MS Word, MS Excel, or MS Power Point files only. Why will it no longer allow me to create text files???

For all these months of Dropbox use I have been using an Apple iPad Mini 5th generation, and various Android cell phones, all successfully.

3 Replies 3

Jay
Dropbox Staff

Hi @Userface, thanks for bringing this to our attention.

 

Could you attach a screenshot showing the options you get when creating files via the mobile app?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Userface
Explorer | Level 4

501CEF30-13CE-4BCA-B36B-C990932D319F.png

Jay
Dropbox Staff

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    Userface Explorer | Level 4
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