cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Transferring files from SD card in Galaxy Tab S7 to Dropbox

Transferring files from SD card in Galaxy Tab S7 to Dropbox

Anjistar
Helpful | Level 6
Go to solution

Hello,

While on holiday, I occasionally uploaded the contents of my camera SD card to the SD card in my Tablet. 

Twice now, I have started transferring the files to Dropbox but come across this problem.

 

I select My files/Edit/Select All and click Share, which appears below. At first, a pop-up appears on the right giving me various options for sharing including Dropbox, so I can just select the icon and navigate to the folder I want to store the photos in. Quick and easy.

 

After doing this a few times, that pop-up stops appearing. Instead, there's a pop-up from below which only offers me Samsung's Quick Share and Nearby Share. I can't find any way to move my files to Dropbox.

 

Is there any way to manually add the Dropbox options to  the Share pop-up?

Or, for example, can you add Dropbox to Network Storage in my Files, for which I would need FTP or SFTP information?

The Samsung help pages and community are not helpful.

 

Thank you

1 Accepted Solution

Accepted Solutions

Anjistar
Helpful | Level 6
Go to solution

It happened on both, but I've worked out what the problem was.

I thought it was probably a Samsung problem and this has turned out to be the case. If you select more than a certain number of files, the pop-up shifts from showing several sharing options to just showing Quick and Nearby Share.

It's annoying that there is no warning about this from the My Files folder on my Android Tablet, but at least I know now.

 

Thank you for continuing to help me with this.

View solution in original post

10 Replies 10

Jay
Dropbox Staff
Go to solution

Hi @Anjistar, thanks for bringing this to our attention.

 

Have you tried uploading the files manually via the Dropbox mobile app directly?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Anjistar
Helpful | Level 6
Go to solution

If I select Upload, I get to 'Select photos to upload'. These are random photos, completely out of date order, and not the ones I want to upload.

 

I don't appear to have the option to navigate to the area on my tablet ( the SD card) where the photos I want are stored.

Jay
Dropbox Staff
Go to solution

Have you tried the 'Create or upload file' option? This allows you to upload any kind of file from anywhere on your device.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Anjistar
Helpful | Level 6
Go to solution

I don't get the Create and upload option.

I have Paper, File requests and Settings on the left and Upload, Folder (+) and Scan above my folder list.

Upload just leads to Select Photos to Upload.

Anjistar
Helpful | Level 6
Go to solution

I have also tried to upload from my Tab to Dropbox.com rather than through the app.

With this, I do get the Create option, but it leads only to creating Folders and I have already created the necessary folders.

The Upload option gives me a choice of Files or Folder. If I click Files, I get the option of Camera, Camera Camcorder of Files.

Selecting Files gets me through to Files from Dropbox, but I can click the three lines at top left and choose SD card/DCIM and select the photos, but once there, there's no Upload button!

Jay
Dropbox Staff
Go to solution

Could you attach a screenshot, while hiding personal images, showing the lack of an upload button?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Anjistar
Helpful | Level 6
Go to solution

Sure, please see below:
Screenshot_01.jpgScreenshot_02.jpgScreenshot_03.jpgScreenshot_04.jpg

Jay
Dropbox Staff
Go to solution

Are you using the Dropbox mobile app or the Dropbox site itself in all the images?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Anjistar
Helpful | Level 6
Go to solution

It happened on both, but I've worked out what the problem was.

I thought it was probably a Samsung problem and this has turned out to be the case. If you select more than a certain number of files, the pop-up shifts from showing several sharing options to just showing Quick and Nearby Share.

It's annoying that there is no warning about this from the My Files folder on my Android Tablet, but at least I know now.

 

Thank you for continuing to help me with this.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    Anjistar Helpful | Level 6
What do Dropbox user levels mean?