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Two Dropbox folders?

Two Dropbox folders?

Ollesmamma
Explorer | Level 4

When I installed dropbox on my computer, I chose to put the dropbox folder on my desktop. And I can see all my files in there, but when I save files to that folder it won’t sync.. There seems to be another exactly the same folder that do you sync my files, but it’s in users\username.

How do I change so these folders are the same?

4 Replies 4

Jay
Dropbox Staff

Hi @Ollesmamma, thanks for bringing this to our attention.

 

Could you clarify which Dropbox folder have any syncing icons on them?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Ollesmamma
Explorer | Level 4
The one on my desktop does not have the sync icons on them.. but the other one do. And when I go into explorer to save some files and I choose Dropbox, I land on my folder on explorer.. which doesn’t sync my files.

Carlos Valverde
New member | Level 2

 Hi ,

 

I have exactly the some problem. I am waiting for this help.

Thanks

Hannah
Dropbox Staff

Hey @Ollesmamma and @Carlos Valverde, if you click on the Dropbox icon in your system tray and then click on the folder icon next to your initials/profile pic, it should take you to your syncing Dropbox folder.

 

That's the one you need, but if you'd like to move the Dropbox folder to another location, you can follow the steps here.

 

Keep in mind that you can't have two Dropbox folders in the same location, so you might want to rename the not syncing Dropbox folder to something else first.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    Carlos Valverde New member | Level 2
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    Ollesmamma Explorer | Level 4
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    Jay Dropbox Staff
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