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Unable to Share any folder getting limt error

Unable to Share any folder getting limt error

nirmalkumar
Explorer | Level 3

Getting the following error when trying to share a folder. "You’ve hit the limit of invites you can send per day. Try again in 24 hours."
this has been happening for a while now. never faced this issues couple of ytears back as far as can tell. 

5 Replies 5

Rich
Super User II

@nirmalkumar wrote:

Getting the following error when trying to share a folder. "You’ve hit the limit of invites you can send per day. Try again in 24 hours."


Your ability to share may have been banned. You'll need to contact Support.

 

nirmalkumar
Explorer | Level 3
I did try that first. Contact support only has option for chat bot and community forum link. How to contact Dropbox team for support?. Help is appreciated.

Jay
Dropbox Staff

Hi @nirmalkumar, thanks for messaging the Community!

 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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nirmalkumar
Explorer | Level 3
Yes please

Walter
Dropbox Staff

Hey @nirmalkumar, sorry to jump in, but I just wanted to let you know that I've just followed up via email, so please have a look at your inbox and we'll take it from there. 

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

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    Walter Dropbox Staff
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    nirmalkumar Explorer | Level 3
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    Jay Dropbox Staff
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    Rich Super User II
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