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Unable to save to Dropbox Folder: No Permission

Unable to save to Dropbox Folder: No Permission

Psyber
Helpful | Level 5
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1) When i am trying to save my file (any file) it opens Save as Dialog.

2) And when I try to save it into the dropbox folder, it states "You don't have permission to save in this location. Contact the administrator to obtain permission"


I didn't have this problem two days ago, and I did not make any changes to my dropbox folder. What happened, and how do I fix this? I can't seem to find any help in giving said permission. 

Thank you in advance for any help.Weird.png

1 Accepted Solution

Accepted Solutions

Psyber
Helpful | Level 5
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Hello, @Walter > For some reason, I can save it into my dropbox folder now. Thanks for the offer of help. 

View solution in original post

4 Replies 4

Walter
Dropbox Staff
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Hi @Psyber; welcome to our Community!

 

Can you please go through the exact steps you take that result in this error so I can investigate?

 

Also, do you get the same error if you copy or move the file in your Dropbox folder?

 

Could you perhaps try uploading it through our website directly and let me know how it goes too?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Psyber
Helpful | Level 5
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Hi Walter,

The exact steps would be:

1. Essentially, any steps to save a file in the dropbox folder. I could be downloading and when the 'save as' dialog box pops up (as in attachment picture), and I go to the dropbox folder in the computer and press 'save', that command comes up. I can access any document in the file, but if I make any changes and try to save, the pop-up will appear again.

2. Yes, I get the same error if I try to move a folder / file. I can access the file, open it but if I make any edits, I cannot save it. The same pop-up appears.

 

3. I can upload documents to the dropbox website. I have resorted to doing this ie save on my desktop, upload to the website and it appears/sync in the dropbox folder as well.

Thank you for your help.

Psyber
Helpful | Level 5
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Hello, @Walter > For some reason, I can save it into my dropbox folder now. Thanks for the offer of help. 

Walter
Dropbox Staff
Go to solution

Glad to hear it's sorted now @Psyber

 

See you around the Community! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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