Hi @beachesresidential, thanks for messaging the Community!
When you create a file requests, users have to enter a name and an email address, if they're not already signed into their own Dropbox account.
The name is the information you would receive as part of the filename in the upload. The email address is for their own records, as they'd get email confirmation that the upload was successful.
If you need any more details, feel free to message back!