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We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Accep

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Accep

Alex1982
Explorer | Level 3

can somebody tell me what i did wrong that i receive that tpe of message while tried to share my folder and files?

11 Replies 11

Walter
Dropbox Staff

Hey @Alex1982, thanks for joining our Community!
 

It sounds like your shared links might have been banned. How long have you been getting this error?

 

Did you get an email from Dropbox informing you about this perhaps?

 

Let us know more and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Alex1982
Explorer | Level 3

no i dont remember that i receive some info that i did something wrong. i normally use my dropbox only on my laptop. now need to share one folder and login to web. tried to share but that message appears. 

if that link is banned than there shoud be a reason whi? what i did wrong? in that folder only pddf with invoices i receivd and payments i make. 

Walter
Dropbox Staff

In that case, may we reach out via email to have a further look internally @Alex1982


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Alex1982
Explorer | Level 3

yes sure. 

Walter
Dropbox Staff

Thanks for the cooperation @Alex1982  you've got :envelope:


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Alex1982
Explorer | Level 3

i really dont understand whi we spent so much tme to dal with such a simple question?

i must log in here to comunicate with somebody who can help and it is not live chat but  have to wait answer. i have other things to do not just a searching for the answers and waiting.

finally somebody replay t me - thnx, but all i got is that will send me an email. (yes one more after i receive emails every time somebody replay to me here and of course i delet all of them and miss that one email i had to eplay!!! fck)

and you know what i receive in email???

sure- comfirmation that it is my email! and seems that i miss that number of days i must replay and my question is closed. so seems that i have to ask one more time and do it again.

i really dissapionted in that service. really. 

now it few days since i had my problem, but still dont have any answer to my problem!

Walter
Dropbox Staff

Thanks for the nudge on this and I appreciate your feedback too @Alex1982 

 

I've just responded to your email so please have a look at your inbox and we'll take it from there. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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LtData
New member | Level 2

Hello, I have the same error.

I have just paid for a premium account.

On the chat service the dropbox service representative asked for my email address, "if the connection drops out" and only answered questions until I paid the account, after this the connection was closed. 

There is no point in using dropbox if I cannot share a folder

Can anyone resolve this?

Jay
Dropbox Staff

Hi @LtData, have you tried contacting the support team via email from the support page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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