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Website interface extremely slow

Website interface extremely slow

Bryce Q
New member | Level 1

Hello,

The Dropbox website interface is extremely slow to navigate, page queries are taking 3-5 seconds per request, sometimes longer.

The interface has always been rather snappy and quite fast.

Any ideas why it is now slow?

Thank you.

Regards,
Bryce

11 Replies 11

Bryce Q
New member | Level 1

Any updates on this?

Bryce Q
New member | Level 1

Why is the web interface so slow?! I have contacted support 3 times now and received no response.

Norm L.
Helpful | Level 5

Now its Nov 2015 and it takes up to 20 seconds to load the home page. Started about 3 weeks ago, used to take at most 5 seconds before.

Jordan R.1
New member | Level 1

Me too!

Sare B.
New member | Level 1

Agreed!  It's making the web interface unusable really.  It just took about 20 seconds to delete an empty folder.

I was hoping to organise my Dropbox in quiet spells from work but will have to wait until I can do this from home via my desktop synced laptop.  I am also finding it difficult to see what's what tbh as there is no way of changing the web interface view to magnify the thumbnails short of using CTRL + to magnify the browser view.  

Scott W.33
New member | Level 1

I've noticed this too in the past several days. Loading the list of available folders takes forever!

Norm L.
Helpful | Level 5

20 Seconds is an understatement. I tried logging in a moment ago and it took 45 seconds before the files show up !!!! Its utter disgrace !

Any Dropbox team members care to respond to this thread???

Mick L.
New member | Level 1

+1 still very slow in December, not sure what is happening here.

albie h.
New member | Level 1

I've been having this problem for ages, now i'm trying to move my pictures around and it's almost unusable. As far as i can the fact it take several minutes to move 100 photo's into a new folder seems to summarise what drop box has become, slow, frustrating and not worth the premium. 

Although it's a pain in the ass i'm gonna consolidate my files and move to google drive... A real shame..

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Top contributors to this post

  • User avatar
    Rich Super User II
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    National Divers New member | Level 1
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    albie h. New member | Level 1
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    Mick L. New member | Level 1
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    Norm L. Helpful | Level 5
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