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Yet again the Sync Icons are missing on macOS

Yet again the Sync Icons are missing on macOS

lucaseverini
Explorer | Level 3

Hello,

For couple weeks now I don't see those useful Sync Icons on the files and folders inside the main DropBox folder, in the Finder.
This is happening on a MacBook Pro 16" Intel with latest Ventura.
On a MacMini M1 2020 with same Ventura, those Sync Icons are perfectly visible.
Tried restarting the Finder and the whole computer, to no avail.
This problem comes and go quite commonly and is pretty annoying...
Is there anyone here who has a clear set of operation to fix this, possibly for good?
Thank you!

Luca Severini

3 Replies 3

lucaseverini
Explorer | Level 3

I'm replying myself.
In the end, it was a conflict with another Finder Extension (yet again...).
The culprit was the Finder extension WhatsYourSign.
Removed it and disabled/reenabled the Dropbox Finder extension and the sync icons are back.

Luca Severini

Hannah
Dropbox Staff

Hi there, @lucaseverini, how are you today?

 

We appreciate you reaching out to us about your issue and you keeping us updated as well.

 

If you come across this issue again, don't hesitate to let us know.

 

Have a great week ahead!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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lucaseverini
Explorer | Level 3

Hi Hannah,

I've contacted the developer of that Finder Extension and I will report here if he updates me.
Here is the link.

link removed
Best regards,


Luca Severini

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    lucaseverini Explorer | Level 3
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    Hannah Dropbox Staff
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