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Hi @786michaelt, what Business plan were you on, and which plan do you have currently?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jay,
My apologies for the delay.
According to my plan details, I have the Professional plan - for work and personal.
Any help that you can give will be appreciated.
Thanks.
Mike
Sorry to jump in here, @786michaelt!
Just a clarification. When you said that you tried out the business version of Dropbox, did you try out one of our Dropbox Business team plans?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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