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dropbox capture capures the video start arrow!

dropbox capture capures the video start arrow!

The Dot
New member | Level 2

So I go to capture a screen shot from a video playing on drop box, and I capture the big 'ol arrow too!  How can I capture the shot without the arrow??  It's driving me nuts.  Thanks in advance for any help with this.

1 Reply 1

Walter
Dropbox Staff

Hey @The Dot, sorry to hear you're having issues with this.

 

Can you please send us a screenshot of what you see on your end so that we can have a visual too?

 

Also, what's the exact OS of your device?  I just gave it a go on my Windows 10 computer and I could capture a screenshot of a video playing on our website without the arrow icon. 

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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