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my file wont open with the blue restart thing

my file wont open with the blue restart thing

ea ea
New member | Level 2

I CANT FIX THE SYNC DROPBOX THING MY APP IS STUCK ON THE RESTART BLUE THING I CANT USE IT AT ALL 

 

1 Reply 1

Walter
Dropbox Staff

Hi there @ea ea - sorry to hear about your syncing issue.

 

If this persists after rebooting your computer, could you send us a screenshot of the app's exact status as shown in your menu bar/system tray at the moment?

 

If you happen to have an antivirus running on your computer, you can also disable it temporarily.

 

Let us know of any updates!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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