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new folder option not appearing

new folder option not appearing

albufeirasurfsu
New member | Level 2
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i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro

 

does anyone knows whats going on???

12 Replies 12

Jay
Dropbox Staff
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Hi @craiglandarchLA, the website has changed since that image, now there should be an ellipsis on the right when you click the folder, like so:

download.png

From there, you can download the folder to your machine. Hope this helps!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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craiglandarchLA
Explorer | Level 3
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Hey Jay,

 

Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option.   Can we only upload folders?  If so that would seem very very strange. 

 

Thank you for your help. 

Jay
Dropbox Staff
Go to solution

Sorry, I got confused as the previous reply was for downloading a folder!

If you don’t have any folders selected, then you should see an option to create a new folder on the right while on the Files page:

newfolder.png

If you’re not seeing that, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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