synchronising shared folder does not work

Yvette281 · ‎05-04-2023

I work in a shared folder which is fine online. Synchronising this folder to my laptop doesn't work, despite the selective synchronisation settings. How to solve?

Nancy · ‎05-04-2023

Welcome aboard our Community, @Yvette281!

Does the name of the shared folder you’re unable to sync locally contain any of the characters listed here? Please have a look, and let me know what you find.

Keep me updated.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Nancy · ‎05-04-2023

Welcome aboard our Community, @Yvette281!

Does the name of the shared folder you’re unable to sync locally contain any of the characters listed here? Please have a look, and let me know what you find.

Keep me updated.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Yvette281 · ‎05-04-2023

Thank you Nancy, this solved my problem! There was a | in de folder name. After removing this the folder now appears in my navigator on my laptop

Nancy · ‎05-04-2023

Glad to hear that worked!

If you need something else, I’ll be around the Community.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

synchronising shared folder does not work

synchronising shared folder does not work

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