syncing problem

[RTurn]

Dropbox will not sync from macbook air to imac but will from imac to laptop

[Mark]

Hi @RTurn 

Have you checked its running on the Macbook Air? A reinstall may help: www.dropbox.com/downloading 

If it is running what does it say if you mouse over its icon on the status bar?

[RTurn]

Reloading software did not resolve issue. When hovering over icon it says that DB is up to date.   There were a  couple of You Tube videos on fixing the  same problem but I was unable to follow them. On my "old" former device, DB on my second device was not "active", i.e. could not enter data. This time I can enter data on the mac book device but it does not sync. 

Is there any way I can "force" a sync while on my laptop after I enter data? Are there any device settings that need to be turned on for the laptop to sync?

I have spent hours trying to resolve this issue with no luck. Very frustrating. 

[RTurn · Accepted solution]

Problem solved. I was expecting that a document I corrected in laptop would be updated in the file on my mac; the dose not happen. This file in this case was a spreadsheet and when updated on MB it appeared on my mac under "spreadsheets" NOT the original file. Things were updated.

Sorry. Might be a solution for someone else's problem.