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Re: syncing problem

syncing problem

RTurn
Helpful | Level 5
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Dropbox will not sync from macbook air to imac but will from imac to laptop

1 Accepted Solution

Accepted Solutions

RTurn
Helpful | Level 5
Go to solution

Problem solved. I was expecting that a document I corrected in laptop would be updated in the file on my mac; the dose not happen. This file in this case was a spreadsheet and when updated on MB it appeared on my mac under "spreadsheets" NOT the original file. Things were updated.

Sorry. Might be a solution for someone else's problem. 

View solution in original post

3 Replies 3

Mark
Super User II
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Hi @RTurn 

 

Have you checked its running on the Macbook Air? A reinstall may help: www.dropbox.com/downloading 

 

If it is running what does it say if you mouse over its icon on the status bar?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

RTurn
Helpful | Level 5
Go to solution

Reloading software did not resolve issue. When hovering over icon it says that DB is up to date.   There were a  couple of You Tube videos on fixing the  same problem but I was unable to follow them. On my "old" former device, DB on my second device was not "active", i.e. could not enter data. This time I can enter data on the mac book device but it does not sync. 

Is there any way I can "force" a sync while on my laptop after I enter data? Are there any device settings that need to be turned on for the laptop to sync?

I have spent hours trying to resolve this issue with no luck. Very frustrating. 

RTurn
Helpful | Level 5
Go to solution

Problem solved. I was expecting that a document I corrected in laptop would be updated in the file on my mac; the dose not happen. This file in this case was a spreadsheet and when updated on MB it appeared on my mac under "spreadsheets" NOT the original file. Things were updated.

Sorry. Might be a solution for someone else's problem. 

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