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Re: How to remove the "join folder" option?

view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

Fairsarae
Helpful | Level 6
Go to solution

I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and Download ONLY. Now every link has Join Folder, Copy to Dropbox, and Download. I keep getting email requests to join the folder, which is really annoying. I just want someone to be able to download the files, and that's it. I cannot figure out for the life of me how to make the Join Folder go away! I've tried everything I can think of and nothing changes. I'm going crazy. 

1 Accepted Solution

Accepted Solutions

JasonSilverDBX
Dropbox Product Manager
:right_anger_bubble: Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links :right_anger_bubble:
 
We introduced the capability to join a folder directly from a view-only link to make collaboration even easier.  While well meaning, we don’t always get it right.  We've heard your concerns, and after careful consideration, we've decided to remove this feature.  This change will be implemented within the next couple of days by mid March.
 
Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.
 
Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.

View solution in original post

78 Replies 78

JuliusIncestus
New member | Level 2

 I have a newsletter and when they sign up, they are being led to a dropbox folder. I want them to be able to download, but I don't like that the join folder option is there, even if they cannot join. I can't figure out a way to remove that option though. How do I remove it? I did it with another pen name I have, but I don't remember what I did exactly.

Jay
Dropbox Staff

Hi @Fairsarae, thanks for bringing this to our attention.

 

Could you check what the permissions are for the shared link?

 

Is it possible that you created a shared link with edit permissions, meaning it would become a shared folder?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Jay
Dropbox Staff

Hi @JuliusIncestus, thanks for bringing this to our attention.

 

When you created the shared link, what this an edit link or a read-only link?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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JuliusIncestus
New member | Level 2

I believe it was an edit link. Is there any way to confirm this?

Jay
Dropbox Staff

You can view the link from the file itself, or via this page on the site. and 'View link settings'. From there you can change it to view only.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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JuliusIncestus
New member | Level 2

I looked everywhere and cannot find links settings.

JuliusIncestus
New member | Level 2

I would rather not manually create a new link and have to change them all since I've already updated my boobs. fordropbox.png

personanongrata
Explorer | Level 4

wtfdb2.jpg

As you can see above, when I set a link for viewing a folder for my Patreon members, I am presented with these boxes above;  how do I go about removing the 'Join Folder' box?  I've verified in the folder settings that the link is view-only, with no link for editing.  I don't recall this happening until this month.

JasonSilverDBX
Dropbox Product Manager

Hi @personanongrata and @JuliusIncestus ,

 

 

I am a Dropbox Product Manager for our sharing capabilities and am overseeing the introduction of our new shared link architecture.  You can read a bit more on the changes to Folder Links with View Only access in this post here.   The ability to Join Folder from a shared link is meant to allow for easier collaboration.  We did make sure to adjust link settings so you would be able to prevent Join Folder by disabling downloads and folder joins with one simple setting toggle. 

 

Note, only the view link is able to disable download/join.  Edit links, by their nature, are meant to allow recipients to collaborate so don't include this setting.


Now two things I see here.  First, it looks like you may be intending to create view links instead of edit links?  If that's true, then you might want to update your default sharing settings.  See this help center article for more details.  Second, @JuliusIncestus in your case, you want to disable joining, but not downloads.  That is not possible right now.  I am curious though to hear a bit more about why?  Maybe you have a unique (or not-so-unique) situation, or maybe there is a better way to use Dropbox to meet your needs.

 

Screenshot 2023-10-02 at 11.17.16 AM.png

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