Accidentally Deleted my Profile. Can I restore my files somehow?

[Willem J]

I have accidentally deleted my personal drop box account how can I recover this deleted profile. Deleted items are empty , rewind doesn't work, file history or any form of recovery doesn’t work. Please help 18 years of my life is now gone

[Mark]

Hi @Willem J 

How did you delete it? Was it on the Dropbox website? If so I'm afraid deletion is irreversible. That data and account and everything in it is now lost unfortunately. 

[Willem J]

It was linked to my business Teams drop box profile so wanted to delete my business drop box account - made sure it was on the right profile as I just upgraded my personal profile to professional. And for some reason it still deleted the personal one. Was from the app - went to PC to see if it changed there and unfortunately kt affected every device it is loaded on.

[Mark]

Deleting profiles doesnt delete data locally - everything should still be inside of the 'Dropbox' folders on the devices

[Willem J]

Unfortunately it is not in the folders all local files on phone and PC is missing - everything went with the deleted profile.

[Willem J]

Drop box keeps files from 30 to 180 days depending on package- can the dropbox support team not recover these files and profile

[Mark]

If you have deleted the account via the website then no, they cannot be recovered because as you are warned when deleting accounts doing so is permanent and immediate. However, they should still be local on devices unless when you deleted it you chose to also remove everything from local devices as a security option - have you tried running a search for the any of the file names?