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All of my content is deleted. Can you help?

All of my content is deleted. Can you help?

mvitols17
New member | Level 2

So I accidentally selected one of my folders and it said “Moving 1 item to Dropbox”. then “Failed to move 1 item to Dropbox.” All my stuff is erased!

1 Reply 1

Megan
Dropbox Staff

Hi @mvitols17, sorry to hear about this, let's have a look! 

 

The folder that you initially selected, where was it located? Also, did you try to move this item or delete it? 

 

Can you also clarify if you used the app, or the website for this? You mentioned that your content is erased. Are we talking about your Dropbox content, or the files in the initial folder? 

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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