Android Dropbox Paper app cannot load camera or photos

[kingyost]

I'm trying to report a bug with the Android app, but the only place to report such things seems to be this forum. I apologize if I am posting in the wrong place.

I have a Pixel 5a 5G and Android 11. The Dropbox Paper app fails to load the camera or the gallery. When trying to take a photo, I get the error: "Failed to take picture, camera failed to load." When trying to put in a photo from the gallery, I get "Image picker failed to load." This happens in any paper doc, even a brand new one. I will paste in images below. 

I have tried to uninstall and reinstall the app. Camera and Photo work in other apps. The dropbox paper app has permissions to load media from the phone. 

Thank you

[Jay]

Hi @kingyost, thanks for posting on the Community!

Could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

Keep me updated with any progress!

[kingyost]

Hi there. I tried uninstalling the app, restarting the phone, and re-installing the app. I still see the same issue. Thanks.

[Jay]

Thanks for the update. If you tap the profile icon on the top right while not in a Paper doc, you'll get an option to submit feedback to the team for them to look into this in more detail.