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Blank Screen Sharing Link

Blank Screen Sharing Link

chtyehimbawm
New member | Level 2
Go to solution

Hey everyone!

 

Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.

 

Any tips?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hey all, I hope you're doing well! 

 

It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible. 

 

Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know? 

 

Very thankful that you all brought this to our attention. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

33 Replies 33

Sestze
New member | Level 2
Go to solution

Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.

 

This worked yesterday (4/18/2022), but not today.

kjomedia
New member | Level 2
Go to solution

I'm getting the same issue!

Hikikomori
New member | Level 2
Go to solution
Same Issue Here

aleytm2
New member | Level 2
Go to solution
same issue here

eigen3
New member | Level 2
Go to solution

I am having a similar issue.

Either the link does not load or I only can view the first half of a pdf.

insulation1
New member | Level 2
Go to solution

Same issue on my end, Dropbox please assist or fix.

rmurph
New member | Level 2
Go to solution

When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.

cm2022
New member | Level 2
Go to solution

Same issue.

insulation1
New member | Level 2
Go to solution

Same issue here, Dropbox links are broken... needs to fix the links ASAP

Need more support?
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Top contributors to this post

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    Hannah Dropbox Staff
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    NewCloverleaf New member | Level 2
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    Walter Dropbox Staff
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    woody5190 New member | Level 2
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    Megan Dropbox Staff
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