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Bringing back backed files to my computer

Bringing back backed files to my computer

The Daily Friz
New member | Level 2

So basically, I was on dropbox and accidentally clicked something that then backed all my files from my computer to dropbox. I tried deleting them from dropbox, thinking they were also still on my computer, but that is not the case. Is there anyway I can get these files off dropbox and back onto my computer?

1 Accepted Solution

Accepted Solutions

Re: Bringing back backed files to my computer

Daphne
Dropboxer

Hey @The Daily Friz, I hope you're well today!

 

I would suggest starting out with disabling the computer backup, if you haven't already. You can do this with the steps outlined towards the bottom of this article.

 

Once the backup is disabled, you can move the files from the "My PC/Mac" folder back to the original locations on your computer.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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6 Replies 6

Re: Bringing back backed files to my computer

Daphne
Dropboxer

Hey @The Daily Friz, I hope you're well today!

 

I would suggest starting out with disabling the computer backup, if you haven't already. You can do this with the steps outlined towards the bottom of this article.

 

Once the backup is disabled, you can move the files from the "My PC/Mac" folder back to the original locations on your computer.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Bringing back backed files to my computer

The Daily Friz
New member | Level 2

That worked! Thank you so much for the help!

Re: Bringing back backed files to my computer

Daphne
Dropboxer

Glad I could help out with this @The Daily Friz!

 

I'll be just a post away if you have any other questions. :grin:

 

Happy Friday!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Bringing back backed files to my computer

GmaYaYa
New member | Level 2

I have recently replaced my computer and need to take the backed up files assigned to the old one and put on my hard drive. I have just set up the new computer 'documents' file to back up to Dropbox.  Do I need to disable the back up of the old files or since I'm just trying to restore those files to my new computer, can I just drop them in the 'documents' on the new computer's hard drive?

Re: Bringing back backed files to my computer

Walter
Dropboxer

Hey there @GmaYaYa; I'm sorry to jump in here.

 

Could you clarify if you're referring to the computer backup feature or installing our desktop application on a new computer and letting it sync perhaps? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Make a clear Tutorial to return iMac desktop files to the desktop

DebraCohenMusic
Explorer | Level 3
My music files were somehow moved to Dropbox and removed from my iMac desktop on my personal account.  I have had NO SUCCESS getting my files back onto my desktop and nobody in the community can clearly explain how I abort this mistake.  I cannot do any of my music recording because dropbox will not let me download anything to my iMac desktop.
This is a horrible mess and there is no customer support available.
[email removed as per Community Guidelines]
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Top contributors to this post

  • User avatar
    DebraCohenMusic Explorer | Level 3
  • User avatar
    Walter Dropboxer
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    GmaYaYa New member | Level 2
  • User avatar
    Daphne Dropboxer
  • User avatar
    The Daily Friz New member | Level 2
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