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Can I restore deleted files from more than 30 days ago?

Can I restore deleted files from more than 30 days ago?

penny21
New member | Level 2

I purchased a Lenovo device in July 2020, and it was given 12 months of 30G Dropbox bonus storage space. Therefore, the 30G bonus storage space ended on July 31, 2021. At that time (July 2021) I deleted one very important 'S folder, is there still a chance to rescue the file now? I am willing to subscribe to a one-year plus or Professional plan to extend the deleted files to 180 days. Is there still a chance to save the files in July 2021? Thank you for your reply.

 

我在2020年7月購買聯想裝置,附贈了12個月的30G Dropbox紅利儲存空間,因此在2021年7月31日結束30G紅利儲存空間,當時(2021年7月)我刪除了一個非常重要的的資料夾,現在可否還有機會將檔案救出來?我願意訂購一年的plus或Professional方案將刪除檔案延至180天,是否還有機會救回2021年7月的檔案?謝謝你的回覆。

1 Reply 1

Re: 超過30天的刪除的檔案可否救回?

Walter
Dropboxer
Hey @penny21, welcome to our Community and thanks for using Dropbox!

I'm afraid that you won't be able to restore files deleted outside of your account's version history.

This is 30 days for Basic, Plus, and Family users while Professional and Business users have 180 days.

I wish I had a better answer for you. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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